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Document Management Applications Engineer - iManage

Global Law Firm based in the Chicago Loop area is seeking a Document Management Engineer with strong iManage experience.

The Document Management Applications Engineer will play a key role in the support, management and enhancement of the Firm’s document management system. This position encompasses a mixture of project responsibility, system administration and senior level support

  • Provide a forward thinking approach in the interest of improving the systems to assist the lawyers’ high level of client service
  • Acts as a Subject Matter Expert on projects
  • Responsible for system build, automation, tuning and maintenance, and documentation of all of the Document Management (DMS) system related components in accordance with vendor best practices and Firm policies
  • Expert administration and project activities as directed including planning, oversight, and execution of off-hour maintenance and upgrades/system patching
  • Develops, documents, and maintains compliance with business preparedness/disaster recovery plans to support the Document Management environment
  • Performs evaluations of new products/applications deemed to be appropriate to the Firm’s business
  • Makes recommendations to improve the use of all Firm Document Management applications
  • Provides third level expert support
  • Some international travel may be required

Qualifications:

  • 5+ years of experience with iManage, WorkSite Document Management System administration required
  • Demonstrated experience and understanding of systems support and administration, including patching, maintenance, and log monitoring
  • Expert level system troubleshooting experience
  • Solid knowledge/experience troubleshooting MS Office, Acrobat, and Desktop OS and integration issues
  • Experience managing Intapp Wall Builder Ethical Walls System preferred
  • Experience planning, scaling, installing, and configuring HP/Autonomy product suite including WorkSite server, Communications server and mobility servers required
  • Experience configuring, packaging and deploying the WorkSite client suite including FileSite and Email Management required
  • Demonstrated SQL expertise required
  • Demonstrated project experience participating as a technical resource
  • Experience with support and administration of Prosperoware Milan Matter Hub preferred
  • Experience with legal industry and matter centric environments
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