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IT Infrastructure Support, Service, and Engineer Professionals

Description:

We are in need of IT Infrastructure Support, Service, and Engineer Professionals of all levels for positions both internally with PSM and externally with our clients. Positions vary in level of experience, skill set, and compensation. Brief descriptions are below.

Company Overview:

Porcaro Stolarek Mete Partners, LLC (PSM) is a business and technology consultancy located in downtown Chicago. We focus our business strategy efforts on strategy development and strategy execution for firms under 500 million in revenue. Our technology consulting offerings center around getting small and mid-sized businesses to the cloud, managed services and IT strategy consulting. PSM also has a carrier services group that brokers voice and data services for our clients.

PSM is focused on long-term relationships with our clients, career growth and the best corporate culture for our employees and long-term sustainability. If you are interested in a long-term career with Partner attainment potential, please contact myself or one of our Partners. We are looking for people who want to grow a business together.

Jobs:

Help Desk Level 1 – $15-20/hr

  • customer/client phone support.

Help Desk Level 2 – $20-30/hr

  • Ability to handle escalated issues for customer/client phone support.

Help Desk Level 3 – $25-40/hr

  • Team lead, mentor, and final line of escalation for customer/client phone support.

Help Desk Managers – up to $100K

  • Develop and implement KPI’s to hold help desk employees to SLA standards.

Desktop Support – $15-40/hr

  • More desk side support vs phone support.

Service Desk Engineers – $45-60K

  • 80% Remote phone support with up to 20% onsite work supporting external MSP clients.

Technical Specialist – up to $75K but negotiable dependent on experience.

Technical Architects – up to $110K, but negotiable dependent on experience

  • Able to manage implementations and integrations of O365, Exchange, AD, and other cloud based solutions.

Windows Systems Admins - $65-90K

Windows Systems Engineers - $90-120K

UNIX / Linux Admins - $65-90K

UNIX / Linux Engineer - $90-120K

 

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